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This privacy policy sets out how The Espresso Shop uses and protects any information that you give to The Espresso Shop when you use this website.
The Espresso Shop and any of its trading partners are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
The Espresso Shop may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The current policy is effective from 12/08/09.
What we collect
We may collect the following information:
• Your name
• Your address and contact information including e-mail address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
What we do not collect
We do not store credit/debit card details or any other financial information from our customers whatsoever. Financial transactions are undertaken through third party SSL secure servers only.
What we do with the information we gather
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
Security
All on-line credit card transactions take place on SSL secure servers. PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, their servers check that you're using an approved browser - one that uses SSL 3.0 or higher. PayPal offer on-line payment security to many millions of customers world-wide. This site does need to store cookies in your browser in order for the shopping basket to process orders, but this is the only function of and our sole use of the cookies.
How we use cookies
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting only if you tell us that you wish this to happen.
The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, you should contact us:
The Espresso Shop
Unit 34 Elderpark Workspace
100 Elderpark Street
Glasgow
G51 3TR
If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
This privacy policy only covers the Espresso Shop website at www.theespressoshop.co.uk and other alternative domain names which forward to www.theespressoshop.co.uk.
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